The critical factors that can affect quality in market expectations are as follows:-

• Salability: Salability is the balance between quality and cost.
• Produceability: The ability to produce the product with available technology and workers, and at an acceptable cost.
• Social acceptability: The degree of conflict between the product or process and the values of society (i.e., safety, environment)

• Operability: The degree to which a product can be operated safely.

• Availability: The probability that the product, when used under given conditions, will perform sat- isfactorily when called upon

• Reliability: The probability of the product performing without failure under given conditions and for a set period of time.

• Maintainability: The ability of the product to be retained in or restored to a performance level when prescribed maintenance is performed.