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Organizational Security Policies and Measures in Mobile Computing Era
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Importance of Security Policies relating to Mobile Computing Devices

Proliferation of hand-held devices used makes the cybersecurity issue graver than what we would tend to think. People have grown so used to their hand-helds they are treating them like wallets! For example, people are storing more types of confidential information on mobile computing devices than their employers or they themselves know; they listen to music using their-hand-held devices.One should think about not to keep credit card and bank account numbers, passwords, confidential E-Mails and strategic information about organization, merger or takeover plans and also other valuable information that could impact stock values in the mobile devices. Imagine the business impact if an employee's USB, pluggable drive or laptop was lost or stolen, revealing sensitive customer data such as credit reports, social security numbers (SSNs) and contact information. Not only would this be a public relations (PR) disaster, but it could also violate laws and regulations. One should give a deep thought about the potential legal troubles for a public company whose sales reports, employee records or expansion plans may fall into wrong hands.

When controls cannot be implemented to protect data in the event they are stolen, the simplest solution is to prevent users from storing proprietary information on platforms deemed to be insufficiently secure. This sort of policy can be difficult to enforce, however, by increasing awareness of 'the user, it can be reasonably effective. Information classification and handling policy should clearly define what sorts of data may be stored on mobile devices. In the absence of other controls, simply not storing confidential data on at-risk platforms will mitigate the risk of theft or loss.

Operating Guidelines for Implementing Mobile Device Security Policies

In situations such as those described above, the ideal solution would be to prohibit all confidential data from being stored on mobile devices, but this may not always be practical. Organizations can, however, reduce the risk that confidential information will be accessed from lost or stolen mobile devices through the following steps:

  1. Determine whether the employees in the organization need to use mobile computing devices at all, based on their risks and benefits within the organization, industry and regulatory environment.
  2. Implement additional security technologies, as appropriate to fit both the organization and the types of devices used. Most (and perhaps all) mobile computing devices will need to have their native security augmented with such tools as strong encryption, device passwords and physical locks. Biometrics techniques can be used for authentication and encryption and have great potential to eliminate the challenges associated with passwords.
  3. Standardize the mobile computing devices and the associated security tools being used with them. As a matter of fundamental principle, security deteriorates quickly as the tools and devices used become increasingly disparate.
  4. Develop a specific framework for using mobile computing devices, including guidelines for data syncing, the use of firewalls and anti-malware software and the types of information that can be stored on them.
  5. Centralize management of your mobile computing devices. Maintain an inventory so that you know who is using what kinds of devices.,
  6. Establish patching procedures for software on mobile devices. This can often be simplified by integrating patching with syncing or patch management with the centralized inventory database.
  7. Label the devices and register them with a suitable service that helps recovered devices to the owners.
  8. Establish procedures to disable remote access for any mobile devices reported as lost or stolen. Many devices allow the users to store usernames and passwords for website portals, which could allow a thief to access even more information than on the device itself.
  9. Remove data from computing devices that are not in use or before re-assigning those devices to new owners. This is to preclude incidents through which people obtain "old" computing devices that still had confidential company data.
  10. Provide education and awareness training to personnel using mobile devices. People cannot be expected to appropriately secure their information if they have not been told how.

Organizational Policies for the Use of Mobile Hand-Held Devices

There are many ways to handle the matter of creating policy for mobile devices. One way is creating distinct mobile computing policy. Another way is including such devices existing policy. There are also approaches in between where mobile devices fall under both existing policies and a new one.In the hybrid approach, a new policy is created to address the specific needs of the mobile devices but more general usage issues fall under general IT policies. As a part of this approach, the "acceptable use" policy for other technologies is extended to the mobile devices. There may not be a need for separate policies for wireless, LAN, wide area network (WAN), etc. because a properly written network policy can cover all connections to the company data, including mobile and wireless.

Companies new to mobile devices may adopt an umbrella mobile policy but they find over time the the they will need to modify their policies to match the challenges posed by different kinds of mobile hand-held devices. For example, wireless devices pose different challenges than non-wireless Also, employees who use mobile devices more than 20$\%$ of the time will have different requirements than less-frequent users. It may happen that over time, companies may need to create separate policies for the mobile devices on the basis of whether they connect wirelessly and with distinctions for devices that connect to WANs and LANs .

It is never too early to start, planning for mobile devices, even when a company, at a given point of time, cannot afford creating any special security policies to mitigate the threats posed by mobile computing devices to cyber security. It is, after all, an issue of new technology adoption for many organizations. By contemplating its uses companies may think of ways they can use it and, perhaps just as important, how their competitors will use it.

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