Communication Skills - Dec 2014

First Year Engineering (Set B) (Semester 2)

TOTAL MARKS: 100
TOTAL TIME: 3 HOURS (1) Question 1 is compulsory.
(2) Attempt any four from the remaining questions.
(3) Assume data wherever required.
(4) Figures to the right indicate full marks.

Solve any one question from Q1 & Q1 (e)

1 (a) Define Communication.(2 marks) 1 (b) Why is oral communication considered as effective mode of discussion.(2 marks) 1 (c) Write a note on the role of gestures as non verbal communication.(3 marks) 1 (d) ?Reading is a complex communicative process of receiving and interpreting the written word? Elaborate upon this statement.(7 marks) 1 (e) Describe the process of communication, indicating clearly the role of each constituent element.(14 marks)

Solve any one question from Q2 & Q2 (e)

2 (a) What is a technical definition?(2 marks) 2 (b) What are the factors to keep in mind while describing a technical process?(2 marks) 2 (c) Develop a short paragraph of 100 words on ?The impact of social media?.(3 marks) 2 (d) Listening plays a significant role in the interactive process of business communication. Suggest some ways of improving communication skills.(7 marks) 2 (e) Write a note on any two of the following:
i) Company structure
ii) Value of Wavell
iii) ?Health is Wealth?(14 marks)

Solve any one question from Q3 & Q3 (e)

3 (a) Define ?letter of enquiry?.(2 marks) 3 (b) Distinguish between a tender and a quotation.(2 marks) 3 (c) What are the steps necessary for the efficient and prompt handling of an order?(3 marks) 3 (d) Write a note on the structure of an application letter.(7 marks) 3 (e) What is a resume? Elucidate with an example.(14 marks)

Solve any one question from Q4 & Q4 (e)

4 (a) Define precis.(2 marks) 4 (b) What are the functions of note making?(2 marks) 4 (c) Differentiate between Bibliography and test of references in a report.(3 marks) 4 (d) Write a technical description of a lathe machine.(7 marks) 4 (e) Describe the process of titration.(14 marks)

Solve any one question from Q5 & Q5 (e)

5 (a) What are ?appendices? in a report?(2 marks) 5 (b) What is the difference between routine report and non-routine reports?(2 marks) 5 (c) Distinguish between formal and informal conversations.(3 marks) 5 (d) What are the steps you would take for planning a presentation.(7 marks) 5 (e) Reproduce a telephonic conversation between two friends discussing their New Year Resolutions for 2015.(14 marks)