There are three types of users:

1] Beginner user.

2] Intermediate user.

3] Expert user.

1] Beginner user.

• Every user is beginner user at earlier phase of their life.

• To make beginner user to intermediate designers, we must ensure that the things they see and use UI to remain in their mental models

• The main usability of beginning users is their main focus area is on, menus & messages.

• They tend to use above options hierarchical system architectures, reading all the labels and understanding of location where specific options and features are placed.

• For dialogues and notifications user may refer them slower, trying to understand them thoroughly.

• The beginning users may require lot of help from system to understand process.

• Questions of beginning users?

  • Which program should I use?

  • What will this program do?

  • From where should I start?

  • What is the way to do it?

  • Am I doing right things?

2] Intermediate users.

• Intermediate users is always looking desired features and way to easily access them.

• Intermediate level users will have some different requirements.

• The basic skill to operate them is already known.

• As they are familiar with basics they will now find out new techniques to operate system very effectively.

• Majority numbers of users are intermediates.

• We will optimize user experiences for intermediate as majority of users are inter-mediators.

3] Expert users.

• The number of expert users is always smaller than other type of users as they become expert by longer experience and excellence skill set.

• This group of users becomes very important group of users as the become expert.

• These group of users is very small but this effectiveness is very high.

• Experts may know additional functionalities and abilities of systems to perform all tasks.

• As it is expected that interface must help these users to more productive.

• Interface should be definitely optimized for intermediates and help beginners to understand and helps beginners to understand application but also be more productive for experts.