Let X is the random variable denoting dule'tn of car wash.
car wash in 4 stages.
$\therefore k = 4$
each stage is exponentially dist. with mean time = 9 minutes.
i.e. $KQ = \frac{1}{9}$
$\therefore$ The probability that the car wash will take 30 mins/less is given by
p ( x ≤ 30) = f (30)
$= 1 - \sum^k-1_i=0 \frac{e^-kqx (kqx)^i}{i !} 1 x \gt 0$
$= 1 - /sum^3_i\lt0 \frac{e^\frac{-1}{09^30} [ \frac{1}{09} \times 30]^i} {i !}$
= 1 - [ 0.0238 + 0.1192 + 0.1985 + 0.2203]
= 1 - 0.5738
= 0.4262
$E(x) = \frac{1}{0} = \frac{1}{1/60} = 60 mins$
$u(x) = \frac{1}{kq^2} = \frac{1}{4 (1/60)^2} = 900 mins^2$
model value (made)
$= \frac{k-1}{kq}$
$= \frac{4.1}{1/9}$
= 27 mins.