The key management issues of e-Business infrastructure are as follows:

1. Which type of e-Business applications do we develop?

   Various applications of e-commerce are continually affecting trends and prospects for business over the Internet. This issue basically indicate the purpose of e-Business applications. E.g. Supply Chain Management, e- procurement, secure online ordering, customer relationship management.

2. Which technologies do we use?

   E-Business Technology provides professional services that help the business take full advantage of Internet advances. These technologies can improve the business processes in a cost-effective manner. E.g. email, web based ordering vs. EDI

3. How do we achieve quality of service in applications?

   An important aspect in business-to-business e-commerce scenarios is how to meet response time and throughput requirements of applications in spite of execution taking place across corporate boundaries and, in the future, via the Internet instead of using leased lines. Given the unpredictable variations of available bandwidth in today’s Internet, providing Application Quality of Service guarantees for these requirements is a complex task. Some of the requirements to achieve the quality of service are business fit, security speed, availability and errors.

4. Where do we host applications?

   It basically includes the internal or the external sourcing.

5. Application Integration

   This particular issue deals with the integration of the e-business solutions with:

   a) Legacy Systems

   b) Partner Systems

   c) B2B exchanges and intermediaries

6. Which access platforms do we support? Which development technologies and standards do we use?

   This may include the mobile access, interactive digital TV, etc.

   E.g. CGI, Perl, Cold Fusion, ActiveX

7. How do we manage content and quality?

   In e-Business scenarios, the evaluation of the quality of exchanged data is essential for developing the service based applications and correctly performing cooperative activities. This issue focuses on how the content and data are updated so that they are up to date, accurate, easy to find and easy to interpret.

8. How do we manage employee access to internet?

   Monitoring the employee’s usage of internet in an organization is crucial for any organization. Since staff can potentially waste time using the internet or can act illegally.

9. How do we secure data?

   Consumer trust in the security of sensitive information is more critical than ever .Many security issues can arise such as deletion of the content and data in error or maliciously. Such security issues much be dealt effectively.