Subject: Modern Information Technology For Management

Topic: IT Applications - Business Systems

Difficulty: High

E-Governance : -

• The “E” in E-Governance stands for ‘electronic’.

• E-Governance can be defined as the application of information and communication technology (ICT) for providing government services, exchange of information, transactions, integration of previously existing services and information portals.

Reasons for Opting e-Governance -

• Governance per se has become very complex
• Increase in citizens’ expectations from the government

E-Governance Framework : -

• A framework can be conceptual or strategic. A theoretical/conceptual framework of e-governance consists of concepts, together with their definitions, and existing theory/theories that are used for representing a particular case-study of e-governance.

• It serves as an analytical tool with several parameters to make conceptual distinctions and organize ideas related to various aspects of e-governance initiative.

• For instance, an e-Engagement Framework of e-Governance would generally illustrate critical elements necessary to ensure smooth and meaningful citizen engagement with decision-making agencies.

• On the other hand, a Strategic Framework of e-Governance is more at a policy design level for a public organization or could be for a nation as a whole and aims to create a favorable ecosystem for transformation of government related activities by the application of ICT/e-business methods across the public sector for an effective service delivery.