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Role of Information Technology in a Supply Chain?
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  • Information is the driver that serves as the “glue” to create a coordinated supply chain
  • Information must have the following characteristics to be useful:
    • Accurate
    • Accessible in a timely manner
    • Information must be of the right kind
  • Information provides the basis for supply chain management decisions
    • Inventory
    • Transportation
    • Facility
  • Information technology (IT)
    • Hardware and software used throughout the supply chain to gather and analyze information
    • Captures and delivers information needed to make good decisions
  • Effective use of IT in the supply chain can have a significant impact on supply chain performance.
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