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Role of Distribution in the Supply Chain?
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  • Distribution: the steps taken to move and store a product from the supplier stage to the customer stage in a supply chain
  • Distribution directly affects cost and the customer experience and therefore drives profitability
  • Choice of distribution network can achieve supply chain objectives from low cost to high responsiveness
  • Distribution network performance evaluated along two dimensions at the highest level:
    • Customer needs that are met
    • Cost of meeting customer needs
  • Distribution network design options must therefore be compared according to their impact on customer service and the cost to provide this level of service.
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