Vertical communication is the communication where information or messages flows between or among the subordinates and superiors of the organizational. So, vertical communication is the communication where information or messages flows within the top level of the organizational structure and bottom level of the organizational structure.

Advantages of vertical communication:

• Effective decision making: Superiors needed various information to take decision making in the organization. With the help of vertical communications, superiors collect information form subordinate.

• Explaining policies and plan: Through vertical communication system, upper level management can send the policies and procedures to the subordinates.

• Maintains organizational discipline: There is a chain of command in strong textvertical communication system. So, a sense of discipline may be developed among the employees.

Disadvantages of vertical communication

• Delay process: Vertical communication system is a delay process. It maintains long chain of command in large organization to exchange information.

• Loss or Distortion of information: Information may be fabricated by the employees to maintain lengthy channel. So, through his communication information may lose its originality.

• Negligence of superiors: In this communication superiors can neglect to send message to their subordinates.