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List any two differences between: Formal and informal communication.
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Subject Formal Communication Informal Communication
1.Definiation When communication takes place through the formal official channels then it is known as formal communication. Any communication by passing the formal channels can be termed as informal communication.
2.Flexibility Formal communication is not flexible. It is flexible.
3.Degree of control Formal communication is totally controlled by the management. It cannot be controlled like formal communication.
4.Evidence It has documentary evidence. It has no documentary evidence.
5.Discipline Official discipline is strictly maintained in formal communication. Official decorum and discipline are not followed.
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