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List any two differences between: Formal and informal communication.
1 Answer
written 8.3 years ago by |
Subject | Formal Communication | Informal Communication |
---|---|---|
1.Definiation | When communication takes place through the formal official channels then it is known as formal communication. | Any communication by passing the formal channels can be termed as informal communication. |
2.Flexibility | Formal communication is not flexible. | It is flexible. |
3.Degree of control | Formal communication is totally controlled by the management. | It cannot be controlled like formal communication. |
4.Evidence | It has documentary evidence. | It has no documentary evidence. |
5.Discipline | Official discipline is strictly maintained in formal communication. | Official decorum and discipline are not followed. |